service

TV Recycling Onsite Pick-Up Terms and Conditions

This agreement ("Agreement") is entered into by and between the Ontech Force, LLC ("Company") and the ("Customer"). This Agreement outlines the terms and conditions for the onsite pick-up of television equipment for recycling.

1. Eligibility and Scope

1.1 The Company offers free onsite TV pick-up for recycling services to eligible customers. Eligibility and availability may vary by location.

1.2 This service is limited to the recycling of televisions and related equipment. Additional items may be subject to separate arrangements or fees.

2. Scheduling and Confirmation

2.1 The Customer can request a pick-up by contacting the Company through the designated channels, such as the form below.

2.2 The Company will confirm the pick-up date, time, and location with the Customer.

3. Responsibilities of the Customer

3.1 The Customer is responsible for ensuring that the TV equipment is accessible and ready for pick-up at the scheduled time and location.

3.2 The Customer must provide accurate information about the TV equipment, including its condition, size, and weight, to enable the Company to allocate appropriate resources for pick-up.

4. Responsibilities of the Company

4.1 The Company will send a representative to the Customer's location at the agreed-upon date and time for the TV pick-up.

4.2 The Company will ensure the environmentally responsible recycling and disposal of the collected TV equipment.

5. Limitations and Exclusions

5.1 The Company reserves the right to refuse pick-up for any equipment that poses safety risks, contains hazardous materials, or exceeds the weight and size limitations.

6. Ownership and Release

6.1 The Customer certifies that they are the lawful owner of the TV equipment and have the authority to request its recycling.

6.2 Upon pick-up, ownership and responsibility for the TV equipment are transferred to the Company for recycling.

7. Liability and Indemnification

7.1 The Company is not liable for any damage or loss to the Customer's property during the pick-up process.

7.2 The Customer agrees to indemnify and hold the Company harmless from any liability, claims, or damages arising from the recycling process.

8. Termination

8.1 Either party may terminate this Agreement with reasonable notice.

9. Governing Law

9.1 This Agreement is governed by and construed in accordance with the laws of [Your Jurisdiction].

10. Entire Agreement

10.1 This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements, whether written or oral.

REQUEST AN ONSITE TV PICK-UP FOR RECYCLING

Why fix your TV?

There are several reasons why recommending fixing a TV with OnTech Force instead of buying a new one can be a viable option:

Cost-effective: Repairing a TV is often more cost-effective compared to purchasing a brand-new one. OnTech Force provides professional repair services at a fraction of the cost of buying a new television.
Environmental impact: Opting for repair instead of replacing your TV reduces electronic waste and contributes to a more sustainable approach. Repairing extends the lifespan of your current TV, reducing the need for disposal and the production of new electronics.
Preserve valuable data: If your TV contains important settings, saved channels, or personalized configurations, repairing it ensures you don't lose this data. Buying a new TV would require reconfiguring all the settings and channels from scratch.
Familiarity and comfort: If you are satisfied with the performance and features of your current TV, repairing it allows you to continue using a device you are familiar with and comfortable using. You can avoid the learning curve associated with a new TV's functions and features.
Convenience: OnTech Force provides professional repair services, saving you the time and effort of researching and selecting a new TV. They have the expertise to diagnose and fix the issue efficiently, minimizing the disruption to your entertainment experience.
Warranty and quality service: OnTech Force may offer warranty coverage for their repair services, giving you peace of mind that any potential issues will be addressed. Their technicians are trained to deliver quality service, ensuring that your TV is repaired properly.

Ultimately, the decision to repair or replace a TV depends on factors such as the extent of the damage, the age of the TV, and personal preferences. However, recommending OnTech Force for TV repair is a viable option that can save money, reduce environmental impact, preserve data, and provide convenience and quality service.

OnSite TV Service

🛠️ Onsite TV Repair Service

Most repairs are completed the same day at your home. If further diagnostics are required at our service center, please allow 1–3 business days to receive an estimate. If parts are needed, the repair may take 3–7 business days, depending on availability.

Experience hassle-free, in-home service!
📋 Click the icon on the right to quickly fill out our secure Service Request Form and get started today.

✅ BENEFITS

Expert Repairs at Your Doorstep: Avoid the hassle of transporting your TV.
Flexible Scheduling: We work around your availability for maximum convenience.
No Extra Charges for Return Visits: If parts are required, we’ll return as many times as needed to complete the repair—at no additional cost.

💵 FEES

Travel Service Fee: $50 within city limits (covers the technician’s travel costs; charged in addition to the diagnostic fee).
Diagnostic Fee: $1 per inch of TV screen size (e.g., 55" TV = $55). This fee is applied toward the final repair cost.
Pick-Up & Delivery: Available at the technician’s discretion.
Parts Procurement & Return Visits: No extra charge for multiple visits to complete the repair.
Extra Technician Fee: $75 if an additional technician is required.
Wall-Mounted TV Removal: If you need help removing your wall-mounted TV, additional fees apply.
Distance Surcharge: If the service location is over 10 miles from Plymouth, MI, additional fees may apply.

📦 Free TV Recycling Pick-Up:
We offer free TV pick-up for recycling. Click here to schedule a free pick-up.

🏪 Looking to Save More?

For the most affordable option, consider our in-shop repair service. In-shop repairs are typically less expensive than onsite service while offering the same quality results.

🛡️ WARRANTY

We offer a 90-day warranty covering both parts and labor from the date of service. This warranty ensures that all replaced parts are free from defects in materials and workmanship. Labor is guaranteed for the same period.

Warranty exclusions:

Only valid for the original purchaser and non-transferable.
Does not cover:
- Misuse, accidents, power surges, or normal wear and tear.
- Damage or tampering after the device leaves our possession.
- Environmental damage (e.g., water, excessive temperature/humidity, pests).
- Repairs attempted by non-qualified personnel.
- Presence of foreign objects (e.g., insects, rodents) inside the TV.

💳 PAYMENT

Cash payments welcome!
No checks accepted.
Credit Cards accepted (add 4% processing fee).
Your privacy is important to us—we never share your personal information.

Thank You!

Thank You for Scheduling Your On-Site TV Service!

We’ve received your request and are excited to assist you with your TV repair needs. Our team will be in touch shortly to confirm the details and ensure everything is set for your scheduled service.

What Happens Next:

Confirmation Call/Email – You will receive a confirmation with your service date and time.
On-Time Arrival – Our certified technician will arrive promptly at your location, equipped to diagnose and resolve the issue.
Quality Service Guarantee – We’ll do our best to repair your TV efficiently and professionally to get you back to watching your favorite shows in no time.

If you have any questions before your appointment, feel free to contact us here or call us at (734) 728-TECH.