AMAZING! This is my first year hosting Thanksgiving and of course.. my 75in TV stopped working the week before, and the warranty ended 6 days ago. I called around to local shops who either didn’t answer, or said they could make a house call in 30 days. I called OnTech even though they are almost 100 miles from my house and not only did they answer, they said they would do their best to fix it before Thanksgiving! I dropped it off and within 1 day I had an estimate and it was repaired the following day! This company and everyone working there have my sincerest gratitude and I cannot recommend them enough. They go above and beyond for their customers and it shows! Don’t call anyone else - period.
I took my Dynex TV set with a built-in DVD player in for repair, after turning it on, hearing a pop, and observing smoke coming from the unit. It was the perfect size for the space. I was going to replace the set, but could not find a similar unit with a flat base. My son-in-law told me about them and his positive experience. I dropped the set off and received the diagnostic report within 24hrs. The repair was completed within 24 hrs of my authorizing repairs. I was provided written receipts at drop-off, and upon completion of diagnosis and repair. The associate checking us in was polite, thorough and professional. The repair cost was reasonable and the set was plugged in and working on display when I picked it up. Pay in cash to avoid a 4% premium. I would not hesitate returning there or recommending Ontech Force to family/friends.
I called Ontech and they came out within an hour. I knew that I had lines on the screen I just figured that I would call someone to come out and change an interior plug. Just my luck this tech told me that the screen is bad and needs to be replaced, he took the TV with him to find a replacement screen. This tech really knew his job however I do not agree with the price that was taken hopefully they will replace the over charge. I was happy that Ontech Force did offer me a good used TV and did offer to put that over charge onto the cost of that used TV. Although it was a good price and it was a very good TV with a nice picture and I did tell them that I would be back to get it however I got side tracked and forgot all about it once I saw a new TV that I can make payments on. Ontech is a Great Place for repairs and I do recommend them.
My 75in tv wasn’t working for months due to a LED bulb. I was losing hope until I called and got help from ontech force! They were very professional, communicated well & friendly too! He’s the best! Would recommend to anyone.
We had our 4 yr old TLC tv repaired about 3 months ago. Ontech Forced repaired it in a timely fashion and with quality work. They saved us 100’s of dollars in buying a new tv. Don’t buy the warranty just trust in OnTech Force.
I have just had a wonderful experience working with Ontech Force. The only thing I can say they are the best. Professional, they really have the customers desire at heart. Extremely, happy with results and TV.
I have had two flat-screen TV's repaired by Ontech Force and the have done a good job, and were responsive and professional
Thank you to OnTech for helping me save my TV. Their service is fantastic, the people are friendly and very knowledgeable, and the price was very reasonable. Appreciate all the help.