A. The warranty is 30 days for labor and 90 days for new parts. 30 days for used or refurbished parts.

WARRANTY EXCLUSIONS

The warranty does not cover the following conditions:

  1. Water, fire, smoke damage.
  2. Physical abuse like broken jack panel ports, HDMI ports, and Tuner RF connection.
  3. Failure from the defective cable box, U-Verse, or satellite receiver.
  4. Failure from any externally connected defective device such as but not limited to: blue ray DVD, computer, VCR, DVR, etc.
  5. Failure from lightning strikes or power company / personal power generator voltage spikes and surges.

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